Shipping Information

Fast, fully tracked delivery on every authenticated BAPE sweater and hoodie.

Processing Time

Most orders ship within 1–2 business days from New York, NY after authentication and inspection.

Carriers

USPS, UPS, FedEx for domestic; DHL Express and APC for international destinations.

Free Shipping

US orders $150+ ship free (Standard). International $250+ ship free (Economy) to select countries.

Tracking

Every shipment includes door-to-door tracking. Signature may be required on high-value orders.

On this page

Shipping options and estimated delivery times

Estimates below begin after your order ships. Business days exclude weekends and US holidays.

United States

    - Standard (USPS/UPS SurePost): 3–6 business days — $7.95 (Free $150+) - Expedited (UPS/FedEx 2-Day): 2 business days — $19.95 - Next Day Air: 1 business day — from $34.95

Remote areas may require an extra day. Signature required on orders over $500.

Canada

    - Economy (APC/Canada Post): 6–10 business days — $14.95 - DHL Express: 2–4 business days — from $24.95

Duties/taxes shown at checkout where available, or due on delivery.

UK & EU

    - Economy: 6–12 business days — $19.95 - DHL Express: 3–6 business days — from $29.95

We aim to pre-calculate VAT and duties at checkout for many destinations.

Australia & NZ

    - Economy: 7–14 business days — $19.95 - DHL Express: 3–6 business days — from $34.95

Asia & Rest of World

    - Economy: 7–15 business days — from $19.95 - DHL Express: 3–7 business days — from $34.95

Some regions may incur remote area surcharges.

Estimate your shipping

Note: Estimates are for reference only and may vary based on cart value, final address, weight, and carrier capacity.

Order processing

    - Authentication & QC: Each item is verified and photographed prior to shipping. - Handling time: 1–2 business days. Orders placed by 2:00 PM EST often ship same day. - Weekend/holiday orders: Ship next business day. - Address verification: Orders flagged for review may require an extra day for security checks.

Tracking & delivery

    - Tracking numbers are emailed as soon as your order ships. - Delivery changes: Once in transit, carrier changes are limited. Contact us promptly for help. - Signature: Required on high-value orders and at our discretion to protect your purchase. - Packaging: Items ship in padded mailers or boxes with moisture protection.

Taxes, duties, and import fees

    - US: Sales tax collected where required by law. - International: Duties/VAT may be collected at checkout for select countries or due upon delivery. - Refusals: If you refuse a shipment due to fees, return shipping and any assessed duties/taxes may be deducted from your refund.

PO Boxes, APO/FPO & forwarding services

    - PO Boxes: Ship via USPS only; expedited options may be unavailable. - APO/FPO/DPO: Ship via USPS; delivery timelines vary based on military routing. - Freight forwarders: Allowed, but we are only responsible for delivery to the forwarding address on file.

Preorders & split shipments

    - Preorders ship by the estimated window shown on the product page. - Mixed carts may ship together or separately depending on availability and carrier constraints. - You will receive tracking for each parcel if your order ships in multiple boxes.

Address changes & cancellations

    - Before shipment: Contact [email protected] with your order number for corrections. - After shipment: Address changes are limited and may incur a carrier reroute fee. - Cancellations: Possible prior to fulfillment; once processed, please see our Refund & Returns Policy.

Lost, stolen, or damaged packages

    - Marked “delivered” but not received: Check with neighbors and building staff. If still missing after 24 hours, contact us. - In-transit delays: We will assist with a carrier trace after the expected window has passed. - Damage: Photograph packaging and item within 48 hours and email [email protected].

Peak season & holiday timelines

    - Carriers may experience delays during November–January. - Order early for time-sensitive gifts; expedited options improve reliability but are not guaranteed during peak periods. - We post cutoffs on this page as dates approach.

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Shipping FAQs

Yes. US orders $150+ ship free via Standard service. International orders $250+ ship free via Economy to select countries.

Tracking is generated as soon as your package is scanned by the carrier. You’ll receive an email with the link automatically.

If your order hasn’t shipped, contact [email protected] and we’ll help upgrade the service and quote any difference.

We ship worldwide to most regions. If you don’t see your country at checkout, please email us and we’ll confirm options.